Privacy Policy

Privacy Policy – Ming Escrow Payment Platform

At Ming Escrow Payment Platform, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our services. By accessing or using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information from our users:

1.1. Personal Information

Full name
Email address
Phone number
Residential or business address
Identification documents (for verification purposes)

1.2. Financial Information

Bank account details
Credit or debit card information
Transaction history

1.3. Technical Information

IP address
Browser type and version
Device information
Cookies and tracking data

1.4. Transactional Data

Payment amounts
Parties involved in a transaction
Escrow account activity

2. How We Use Your Information

We use the information we collect to:

Facilitate safe and secure transactions
Verify your identity and prevent fraud
Provide customer support and resolve disputes
Comply with legal and regulatory obligations
Improve our services and platform functionality
Send important updates, notifications, and policy changes

3. Data Sharing and Disclosure

3.1. We do not sell, rent, or trade your personal information to third parties.
3.2. We may share information with:

Financial institutions and payment processors for transaction processing
Regulatory and law enforcement authorities when required by law
Trusted service providers who assist with platform operations (e.g., hosting, fraud detection)
3.3. All third-party partners are required to comply with strict confidentiality and security obligations.

4. Data Security

4.1. We implement industry-standard encryption, firewalls, and access controls to protect your data.
4.2. User accounts are protected by secure authentication procedures, and we encourage strong password practices.
4.3. While we strive to protect your information, no system can be guaranteed 100% secure. Users share information at their own risk.

5. Cookies and Tracking Technologies

5.1. Our platform uses cookies to improve user experience, track preferences, and enhance security.
5.2. Users may disable cookies in their browser settings, but some features of the platform may not function properly as a result.

6. Data Retention

6.1. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
6.2. Transaction records may be stored longer in accordance with financial regulations.

7. User Rights

As a user of Ming Escrow, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data, subject to legal and contractual obligations
Withdraw consent for data processing (where applicable)
Lodge a complaint with your local data protection authority

8. Compliance with Laws

8.1. We comply with applicable data protection laws, including international regulations such as the General Data Protection Regulation (GDPR) where relevant.
8.2. Users are responsible for ensuring that their use of the platform is lawful within their jurisdiction.

9. Policy Updates

9.1. Ming Escrow reserves the right to amend or update this Privacy Policy at any time.
9.2. Users will be notified of significant updates via email or platform notifications.
9.3. Continued use of the platform constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Ming Escrow Payment Platform
📧 Email: support@mingescrow.com
🌐 Website: www.mingescrow.com